We listen to members
The Cooperative welcomes member feedback. In fact, we solicit your thoughts every year in a member survey. This year, over 13,000 members took time to complete the six question survey. That's a great response rate given the size of Carroll Electric's membership! To see the 2020 Annual Member Survey results, click here.
Carroll Electric is always available to hear from you, whether you need to express a concern or share a compliment. When we listen to members, the Cooperative learns and discovers new ways to provide better customer service.
During September 2020, Carroll Electric recorded 8,897 interactions from you...our members. Thank you for sharing your thoughts and for bringing your inquiries to our attention!
To view specific compliments from members of the Cooperative, click here.